The question is the answer.™
Our Clients
Client Case Studies
| Client: Krause-Gentle
Corporation Industry: Retail-Convenience Stores |
|
Objectives:
To help the Organization Transition to a Strategically Managed
Enterprise. Krause-Gentle owns over 400 convenience stores in 13 states
and has appreciated a very accelerated growth rate. The organization had
begun to outgrow its current method of management and leadership and
needed to find ways to continue to perpetuate its high-performance
culture as it anticipated future growth.
Work Services:
WHY! worked with the leadership team to define a vision, mission and
values reflective of the company's tremendous success. and drive it with
Key Result Areas monitored by Key Result Measures. Then we developed a
plan of action driven by a strategic framework and measures to drive
high-performance throughout the organization by cascading it through the
field operations to the store management.
Results:
- Developed/Deployed a 360 Performance Management System
- Developed/Deployed a Balanced Scorecard System
- Developed/Deployed a Market Research and Analytics Process for Growth
- Developed/Deployed a Growth Strategy that stressed store development.
| The WHY! Company delivers results.
Our first project was to apply Six Sigma principles of quality to
our cost of risk. We moved both our incident rate and cost per
claim down. this had an immediate impact on our cost of General
Liability and Work Comp insurances Dennis Folden, Executive Vice President |
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