The Why! Company

   Out of the Crisis - W. Edwards Deming

According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

   The New Economics for Industry, Government, Education - W. Edwards Deming

In this book W. Edwards Deming details the system of transformation that underlies the 14 Points for Management presented in Out of the Crisis. The system of profound knowledge, as it is called, consists of four parts: appreciation for a system, knowledge about variation, theory of knowledge, and psychology. Describing prevailing management style as a prison, Deming shows how a style based on cooperation rather than competition can help people develop joy in work and learning at the same time that it brings about long-term success in the market. Indicative of Deming's philosophy is his advice to abolish performance reviews on the job and grades in school.

   The Deming Management Method - Mary Walton

Whether you're the owner of your own small business, a middle manager in a mid-sized company, or the CEO of a multinational corporation, The Deming Management Method can show you how to improve your profits and productivity.

   Fourth Generation Management - Brian L. Joiner

To survive in today's business environment, it's not enough to just keep improving - you have to do it faster than the other guy does. Brian L. Joiner provides valuable direction in how to get better faster. This approach transcends goal-based management by focusing on the needs of the customer. Only then do apparent contradictions between customer service and cost-cutting become manageable again.

   Demings Road to Continual Improvement - William W. Scherkenbach

This ground breaking book integrates the Deming Philosophy into an executable form for industry. Based upon the author’s work at Ford and General Motors and over 1,000 occasions traveling with Dr. Deming, the first section includes excellent commentary of Process Definition, the Voice of the customer and the Voice of the Process, the lessons from the Red Bead and Funnel Experiments, the Deming Cycle, and Barriers to change. The second section includes ways to operationalize the Deming Philosophy.

The Six Sigma Handbook is designed for the manager or quality professional who is already familiar with Six Sigma and wants a comprehensive, 700-page guide to the quality tools and statistics that are the foundation for Six Sigma. In addition to providing an overview of the management goals, training issues involved in a Six Sigma implementation, and the underlying philosophy, the book explains in detail (700 pages) the problem-solving techniques and statistical tools most often used in Six Sigma.

   Six Sigma Deployment - Paul A. Keller

This book focuses on Six Sigma deployment strategy, the management commitment necessary for success, and the selection of personnel to lead the effort. It provides an overview of the Six Sigma methodology, then builds on these concepts with further detail relating to Management, Training, Projects and Metrics.

   The Six Sigma Way Team Fieldbook - Peter S. Pande

This companion guide to the bestselling The Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma-;measuring performance, improving quality and saving millions in the process. The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort.

   Guide to Quality Control - Kaoru Ishikawa

This classic, hands-on guide, written by one of the most widely respected masters of quality, teaches the fundamental tools of quality, including:

Data collection, Control charts, Histograms, Scatter diagrams, Cause-and-effect diagrams, Probability, Check sheets, Sampling, Pareto diagrams and Graphs.

   Kaizen - Masaaki Imai

For the professional manager or student of management, a comprehensive handbook of 16 Kaizen management practices that can be put to work. KAIZEN uses more than 100 examples in action and contains 15 corporate case studies.

   The Machine That Changed the World - James P. Womack

This provocative and highly readable book summarizes five years of research by the International Motor Vehicle Program (IMVP) at MIT into the role of the automobile industry in the world economy. The authors, all directors of the IMVP, recommend that Western automobile makers adopt the concept of lean production in all phases of automobile production. A thorough and persuasive explanation of the benefits of lean production, along with numerous examples, mainly from Japanese industry, support their recommendations.

   Lean Thinking - James P. Womack

In the revised and updated edition of Lean Thinking: Banish Waste and Create Wealth in Your Corporation, authors James P. Womack and Daniel T. Jones provide a thoughtful expansion upon their value-based business system based on the Toyota model. Along the way they update their action plan in light of new research and the increasing globalization of manufacturing, and they revisit some of their key case studies.