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The question is the answer.™
To excel, organizations must do more than effect improvement. They must also hold on to those gains, leverage them and ensure they are optimizing the whole. Their managers need to extend their gaze beyond the project, to understand and master process management.
WHY! can help you improve your organization’s ability to manage cross-functional processes and manage at a systems level. By doing so, you will ensure that the customers' needs for effective process performance and the business' need for efficiency are simultaneously satisfied in the best possible manner.
WHY!'s Process Management training programs can be customized to meet your specific requirements and to integrate with your organization's business objectives. We utilize Oriel’s training materials and Certified Instructors to teach these classes.
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Daily Management Tools for Process Owners |
Length |
Agenda |
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This workshop course teaches managers a new way to view their role and gives them the tools they need to implement process management methodology on a day-to-day basis. |
2 Days |
View |
| Process Management for Champions | Length | Agenda |
| This 3 day, application driven course is ideal for the champion group (who has already taken our Six Sigma Champion course) embarking on process management as part of an overall Six Sigma initiative. It will enable champions to lead the building of a process management system for their organization. | 3 Days |
View Agenda PDF - 22K |
| Process Management for Process Owners | Length | Agenda |
| This course will enable process owners, at various levels, to build and use a process management system to monitor, control and improve processes. | 6 Days |
View Agenda PDF - 25K |
| Process Management for Supervisors | Length | Agenda |
| This course will enable process supervisors and process team members across the organization to use a process management system to monitor, control and improve processes on a day-to-day basis. | 5 Days |
View Agenda PDF - 22K |
| Process Mapping (with or without Visio®) | Length | Agenda |
| This interactive course teaches the basics of process mapping and process analysis. Participants are introduced to the concept of process excellence, then practice mapping processes they are responsible for. Participants also work to identify waste and non-value-added activities and identify opportunities for improvement. It is appropriate for all levels of the organization starting with key processes and working down through the lower level processes. |
1 1/2 Days w/o Visio® 2 Days w/ Visio® |
View Agenda PDF - 23K |
Other WHY! Six Sigma Training:
Check the Calendar of Events for the next open enrolment session or drop us a line to request a proposal for a dedicated course.
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